Contact us
The fastest way to reach us is email. Please include your device model and Android version — it makes bugs far quicker to reproduce.
Frequently asked questions
How do I select a word?
Press the first letter, drag to the last letter, then lift your finger. You do not need to trace every letter in between — the line fills itself. Words can run in all eight directions, including backwards.
I lost my progress after reinstalling. Can you restore it?
Unfortunately not. WordQuest stores progress only on your device and has no cloud save, so uninstalling the app or clearing its data removes it permanently. There is no copy on our side to restore from.
I bought the ad-free upgrade but ads are still showing.
Open Settings → Restore purchases. Make sure you are signed in to the same Google account that made the purchase. If ads persist after that, email us with your Google Play order number.
The rewarded ad did not give me my coins.
Coins are only awarded if the video plays all the way through. If the ad was closed early, cut off by a lost connection, or failed to load, no reward is granted. Try again with a stable connection.
A level seems impossible.
Every puzzle in WordQuest is verified solvable before it is shown — each listed word really is on the board. If you are stuck, try the Clear Clutter hint, which dims letters that belong to no answer and usually makes the remaining words jump out.
Can I play without an internet connection?
Yes. The entire game is offline. A connection is only needed for ads and store purchases.
How do daily streaks work?
Complete the Daily Challenge on consecutive days. Missing a day resets the streak to zero. The coin bonus grows with your streak length, up to a cap at 14 days.
How do I get three stars?
Finish the level without using any hints, inside the par time for that board. Two stars allows one hint or a slower finish.
How do I delete all my data?
Open Settings → Reset progress inside the app and confirm, or simply uninstall it. Both permanently erase everything stored locally.